SUMMARY: Serves as initial contact for all callers and visitors to the organization.
DUTIES AND RESPONSIBILITIES:
Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to the appropriate employee, voice mail, or pager.
Clears messages each morning and delivers to appropriate employees.
Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations.
Responds to visitors, clients, and employees in a courteous and professional manner.
Opens and routes incoming mail.
Prepares and forwards outgoing mail and packages.
Composes and types routine correspondence as required.
Performs general clerical duties, including but not limited to filing, photocopying, faxing, and mailing as required.
Organizes and maintains file system; files correspondence and other records.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Prepare Booking Sheets
Review faxes and update the EMR
Book Appointments
QUALIFICATIONS:
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Bilingual skills a plus.
Professional appearance and demeanor
Ability to perform diversified clerical functions and basic accounting procedures.