Adult Day Care Center Director

Position Summary: Provide comprehensive and strategic planning, development, administrative decision-making, and implementation of the Adult Day Service program according to the policies and procedures adopted by the Governing Board of Directors.  Responsible for efficient and purposeful integration of inter- and intra-agency services, leadership and resource development.

Essential Duties and Responsibilities include, but are not limited to the following: 

• Provide strategic planning, program development, personnel management, and overall operational administration, including coordination of on-going activities, to meet the established goals and objectives of the program.
• Efficiently manage assigned staff and volunteers in a manner consistent with organizational policies and values.  Maintain an employee feedback process to enhance work processes and employee understanding.
• Comply with all grants, federal and state employment laws, contracts, donor agreements and reporting requirements.  
• Ensure that program goals and objectives are met and provide service delivery in a manner consistent with all funding objectives.
• Ensure optimal utilization of resources and quality while reducing cost.  
• Work with others to continually identify areas for improvement.  Provide effective evaluation of results.  Work continually toward improvement of the program.  
• Promote the professional and personal development of the staff.  Model expected behaviors and serve in a mentoring role to agency staff.
• Provide for effective monitoring and financial management of the program.  Seek and recommend potential opportunities for cost containment and analyze variance from budget plan or anticipated trends.   Contribute toward the successful implementation of the annual operating plan and assist with financial analysis and formulation of recommendations to achieve goals and objectives.  Identify potential opportunities for resource and funding development.
• Develop and maintain a communication system which assures effective flow of information.    Develop promotional materials for internal and/or external publicity consistent with standards established by the agency.
• Develop community collaborations, linkages and partners to address systemic issues that impact clients served by the programs of the center.  Develop and maintain effective relationships within the community networks.
• Coordinate an effective transportation system for participants with case managers.  
• Supervise student placement/clinical from local universities.  
• Develop and oversee specialized training for staff, participants or community, as required by funders and/or other professional or accreditation bodies.  
• Implement long range plans and incremental goals in conjunction with advisory board or governing board of directors.
• Demonstrate knowledge of criteria to identify victims of abuse and neglect and knowledge of how to report alleged abuse.
• Facilitate the involvement of participants throughout the adult day services program.
• Other job related duties as assigned.
• To ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals:
  1. Act in compliance with medical and non-medical emergency procedure.
  2. Specifically assist individuals in evacuating building.
  3. Assume assigned responsibility for Non- Clinical duties during disaster and/or drills including but not limited to safety of files /office areas, closure of doors.
  4. To perform all other job related duties as assumed.
• The preceding essential functions are not intended to be an exhaustive list of tasks and functions for this position.  
• Other tasks and functions may be assigned as needed to fulfill the mission of the organization.

Qualifications: 

• Bachelor’s degree in Health or Social Services or a related field. In lieu of a bachelor’s degree, must have an associate’s degree supplemented by more than five (5) years of relevant experience
• At least one (1) year of supervisory experience in a Social or Health Services setting or comparable Technical and Human Service training with demonstrated competence and experience managing in a health or human service setting.
• Registered Nurse preferred
• Ability to lead quality improvement initiatives
• Ability to plan and manage the utilization of resources
• Ability to facilitate and lead work groups
• Ability to apply personnel policies and procedures
• Knowledgeable of state and federal laws relative to assigned area
• Ability to effectively communicate information and respond to questions in person, by telephone or in written form
• Ability to communicate sensitive issues with all levels of employees/management
• Strong customer service skills
• Ability to promote teamwork and build effective relationships
• Ability to take initiative and meet objectives
• High level of interpersonal, problem-solving and analytical skills
• Knowledgeable of the adult day services program being provided to the person served
• Ability to maintain confidentiality regarding personal information of participants and staff
• Demonstrated ability to interact positively with participants, caregivers, employees, and the community
• Ability to understand the needs of aging and disabled adults and their caregivers
• Ability to interact effectively, professionally, and compassionately with disabled adults or elderly participants and families
• Adaptable and quick-witted qualities while maintaining quality of work
• Strong working knowledge of Windows OS, MS Office Programs
• Proficient use of electronic devices, such as tablets and smartphones
• Flexible schedule
• Successful completion of background process which includes: Local background check, Level 2 clearance (FBI, FDLE), clear TB test, medical clearance, drug test and reference checks.

PHYSICAL DEMANDS: Health status appropriate to the physical and emotional demands of the job.

• Lift, carry, push, pull, and otherwise move objects up to 50 pounds  

• Ability to effectively communicate both written and verbal
• Ability to motivate staff, promote teamwork and build effective relationships
• High level of interpersonal, problem-solving and analytical skills
• Ability to maintain confidentiality regarding personal information of participants and staff

Reporting to this position:

This position supervises Registered Nurse/Licensed Practical Nurse, Program Coordinator, clerical staff, students, and volunteers.