Management Intern (Human Resources)

ESSENTIAL JOB FUNCTIONS
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Performs administrative/secretarial duties for a department and/or program area; independently prepares correspondence and selected reports for review/signature and on behalf of administrative superior; independently prepares, reviews and checks documents, records, and forms for accuracy, completeness and conformance with applicable rules and regulations; prepares and/or assists in the preparation of notices ,applications, resolutions and other documents.
• Represents a department and/or program area to the public; receives and evaluates citizen complaints and initiates appropriate course of action; provides information to others requiring in-depth knowledge of work unit/department programs and operations; provides information to others requiring interpretation and/or enforcement of department and City policies.
• Maintains records of departmental expenditures; assists in preparation of department budget; reviews, prepares and may authorize purchase requisitions and payment of invoices; orders supplies and equipment; collects and compiles statistical, financial and other information for special or periodic reports.
• Assists in the operation of an office; maintains complex filing systems.

Education:
Must be a current student in an undergraduate or graduate program or a recent graduate (with in the past year) in Public Administration, Public Policy, Business Administration, studies or a similar field.

Experience:
None required. General office and customer service experience is desirable.

Knowledge of:

• Knowledge of standard office practices and procedures.
• Principles and practices of public administration. and business administration.
• Organization and function of public local agencies, including the role of an elected City
• Council and appointed boards and commissions.
• Principles and practices of data collection and report preparation.
• Business letter writing and the standard format for reports and correspondence.
• Computer applications related to the work, including word processing, database, and spreadsheet applications.
• Basic principles and practices of record keeping.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Establish and maintain relationships with City Staff, and the Community.
• Collect and analyze data.
• Develop and implement program performance measures.
• Communicate effectively, both verbally and in writing.
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules.