Information Technology Intern

SUMMARY 

The Technology Intern’s role is to support the firm’s technology department and assist staff with technology issues from remote and deskside on workstation issues.  This is a temporary position (6-8 months).  The IT Intern is expected to work 20 to 40 hours per week with flexible scheduling to accommodate classes if needed in a hybrid office environment.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

• Work on help desk tickets. 
• Assist with user setup. 
• Assist with technology related projects. 
• Provide a high quality, accurate work product. 
• Provide solid support to staff and respond to requests in a timely manner. 
• Demonstrate comprehension and understanding of technology concepts, products and solutions, and service delivery methodologies. 
• Exemplify Brand Attributes of the Firm. 
• Comply with all policies and procedures of the Firm. 
• Demonstrate ability to work individually or in a team environment. 
• Be dependable and conscientious. 

 REQUIRED QUALIFICATIONS: 

• Knowledgeable of Windows, Office 365, Azure Active Directory, Exchange, Intune
• Basic Audio/Visual setup and assistance for meetings and presentations. 
• Excellent communication skills with the ability to work both in a team and independently 
• Currently pursuing or has obtained a computer or technology related degree, or equivalent combination of education and relevant experience. 
• Ability to format documents and spreadsheets effectively and efficiently.  Willingness and ability to learn and use new software applications as required.