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Front Desk Coordinator, Orlando East Float, Full-Time

Brooks Rehabilitation
Full-time
On-site
Orlando, Florida, United States
Hospitality
Description

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. 

Responsibilities:

  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

  • High school diploma or GED. 
  • One year experience working in a medical office.
  • Basic understanding of insurance and authorizations.

Hours: M-F hours between 7A-6P 

Location: East Orlando Region Clinics (Oviedo, Waterford Lakes, Rio Pinar, Winter Park, SODO)

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

  • Competitive Pay
  • Comprehensive Benefits package
  • Vacation/Paid Time Off
  • Retirement Plan
  • Employee Discounts
  • Clinical Education and Professional Development Programs

 



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