Bartender

The Bartender is responsible for delivering an outstanding bar experience by crafting high-quality beverages, engaging with guests, and maintaining a clean, organized, and well-stocked bar. As a key team member, the Bartender contributes to the overall guest experience and plays an essential role in promoting the Ugly Dumpling brand. 

Duties & Responsibilities 

• Greet guests warmly, engage in friendly conversation, and ensure an exceptional bar experience. 
• Prepare and serve beverages, including cocktails, beer, wine, bubble tea and other non-alcoholic drinks, with consistency and attention to detail. 
• Provide recommendations to guests based on their preferences and menu knowledge. 
• Handle guest concerns professionally and promptly to ensure satisfaction. 
• Accurately mix and prepare drinks according to Ugly Dumpling’s recipes and standards. 
• Ensure proper garnish preparation and presentation for all beverages. 
• Maintain bar cleanliness and organization throughout the shift. 
• Adhere to all local, state, and federal alcohol service laws and regulations. 
• Monitor and maintain proper stock levels for the bar, including restocking and inventory management. 
• Follow all health, safety, and sanitation guidelines to ensure a safe working environment. 
• Handle cash, credit card transactions, and closing procedures accurately. 
• Work closely with servers, barbacks, and kitchen staff to provide seamless service. 
• Participate in pre-shift meetings and collaborate with team members to achieve daily goals. 
• Assist in training new bartenders or barbacks as needed. 
• Performs other duties as assigned.

Essential Functions  

• Previous experience as a bartender in a high-volume restaurant or bar setting preferred. 
• Strong knowledge of mixology, cocktails, beer, wine, and non-alcoholic beverages. 
• Exceptional customer service and interpersonal skills. 
• Ability to multitask and perform well under pressure in a fast-paced environment. 
• Familiarity with POS systems and basic cash handling procedures. 
• Knowledge of local, state, and federal alcohol service laws. 
• A positive attitude, attention to detail, and a passion for creating memorable guest experiences. 
• Must have a reliable schedule and be available for nights, weekends, and holidays as required. 
• Compliance with Ugly Dumpling’s dress code and personal appearance standards. 
• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.