Job Description Summary
Job Description
This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL.
The Learning and Development (L&D) team within Human Resources delivers high-quality programs across the firm. This role serves as a key coordinator for L&D initiatives, ensuring smooth execution of program processes, logistics, Workday course creation and management and communications. The position also contributes to creating job aids, presentations, and other learning resources, applying best practices in adult learning to enhance program effectiveness. Strong organizational skills, attention to detail, and the ability to collaborate effectively with program managers and internal partners are essential.
Essential Duties and Responsibilities
Develop and update learning materials, including job aids, presentations, and participant resources, in line with L&D best practices.
Coordinates logistics for virtual and in-person programs, including scheduling, technology setup, and materials.
Manage program workflows such as pre-course activities – communications, pre-work, room reservations, catering, and post-course tracking.
Create and maintain sessions in Workday LMS; monitor registrations, rosters, completions, and attendance reports.
Support program communications across programs and projects, ensuring timely updates.
Troubleshot fundamental technical issues on Zoom, Teams, and Workday.
Maintain department email inboxes and respond promptly.
Manage vendor coordination for program-related needs.
Gather feedback and survey data to inform program improvements.
Perform other duties as assigned.
Knowledge of
Learning & Development programs, processes, and best practices
Learning Management Systems (Workday preferred)
Office practices and data analysis skills
Financial services industry (preferred)
Skill in
Strong written and verbal communication skills
Learning program management and administration
Organizational and time management and prioritization
Proficiency with office software, tools and databases
Ability to
Build effective relationships across HR and business units
Apply learning best practices to improve program quality
Communicate clearly with all levels of leadership
Organize and manage multiple projects independently
Adapt quickly to changing program needs
Licenses/Certifications
None required
Education
Bachelor’s: Business Administration, Bachelor’s: Education, Bachelor’s: Human Resources ManagementWork Experience
General Experience - 4 to 6 monthsCertifications
Travel
Less than 25%Workstyle
HybridAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.